UsabilityCluster/MonthlyMeeting/2017-03-01 MeetingNotes

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Attendees: Tamar Norkin, Shannon Rauch, Reid Boehm, Madison Langseth, Sophie Hou

1. Continuing to define personas and data archive/repository service areas that could benefit from usability evaluations

  • Notes:
  • Reid might have a use case (Rmap) that could be used for this activity, and if the timing is appropriate, we could aim to showcase Reid's use case at Summer Meeting.
  • Types of roles/personas:
  • Producer (P)
  • An entity that submits data to an archive/repository.
  • User (U)
  • An entity that applies data from the archive/repository to other purposes.
  • Assessor (A)
  • An entity that reviews data from the archive/repository to determine the performance of the archive/repository.
  • Data archive/repository operator (O)
  • An entity that works with data in the archive/repository to manage/sustain the archive/repository.
  • Areas:
  • Home page - PUAO
  • Search - UAO
  • Searching for data using a geospatial/map interface - UAO
  • Browse - UAO
  • Data ingest forms, including metadata input (initial information) - PO
  • Metadata development (tools for editing, updating, managing, and curating metadata) - PO
  • Adding new components to a pre-existing user interface - O(PAU)
  • Help documents - PU
  • Registration to a site or service - PU
  • Downloading data (accessing data) - U(A)
  • Access to an identified resource (e.g. dataset, software, etc) - U(A)
  • Note:
  • This is different from item x; item x is intended for the actual process/steps for obtaining the resource, the item xi is intended for locating the access point.
  • Would users prefer to get the resource directly from the page or be directed to another website/locate? What happens when the files are too large to include right on the same page?
  • Dataset landing page; Collection landing page - U
  • Contact request forms and such (i.e., asking for help on something) - PU
  • Policies/Terms and Conditions/Rights/Licensing Information - PU
  • Additional Notes:
  • Possibilities for next steps:
  • Write out definitions for the areas. (Possibly in the form of a matrix)
  • Solicit use cases.
  • Present it to other ESIP groups (Summer)
  • A poster or a session?

2. Discussion of developing a usability test framework

  • Notes:
  • Introduction
  • Purpose of the test
  • Terms and conditions
  • Pre-test survey (Use example questions from DataONE survey and other member’s surveys.)

Demographic information Domain/Area of Study Motivation Reasons/Interests in the system-under-test Experience with the system-under-test Expectation with the system-under-test Usability test itself Length of the test Tasks (appropriate to the length of the test) Up to 30 minutes: 3 tasks 30 minutes - 1 hour: 5 tasks More than an hour and up to 90 minutes (more than 90 minutes is not recommended): 7 tasks Definitions of tasks: Guidelines/recommendations regarding how to develop the tasks. Guidelines/recommendations regarding how the test administrators could interact with the user. E.g. staying unbiased, help asking questions to help users in thinking out loud, try not to distract users. Would be determined based on the system-under-test and the areas needing evaluations. Post-test reflection Guidelines/recommendations regarding how to “interview” the users. Information to invite users to participate in further activities/follow ups and to receive updates.