User experience

From Earth Science Information Partners (ESIP)

User Experience Design

User experience design (UX, UXD, UED or XD) is the process of enhancing user satisfaction with a product by improving the usability, accessibility, and pleasure provided in the interaction with the product.

There are many explanation's of UX Design, however only few understand and practice them seriously.

Elements of User Experience Design:

User experience design includes elements of interaction design, information architecture, user research, and other disciplines, and is concerned with all facets of the overall experience delivered to users. Following is a short analysis of its constituent parts.

Human–computer interaction: Human–computer interaction is concerned with the design, evaluation and implementation of interactive computing systems for human use and with the study of major phenomena surrounding them. Human–computer interaction is the main contributor to user experience design because of its emphasis on human performance rather than mere usability. It provides key research findings which inform the improvement of systems for the people. Human-computer interaction extends its study towards more integrated interactions, such as tangible interactions, which is generally not covered in the practice of user experience. User experience cannot be manufactured or designed; it has to be incorporated in the design. Understanding the user's emotional quotient plays a key role while designing a user experience. The first step while designing the user experience is determining the reason a visitor will be visiting the website or use the application in question. Then the user experience can be designed accordingly.

Interaction design: There are many key factors to understanding interaction design and how it can enable a pleasurable end user experience. It is well recognized that building great user experience requires interaction design to play a pivotal role in helping define what works best for the users. High demand for improved user experiences and strong focus on the end-users have made interaction designers critical in conceptualizing design that matches user expectations and standards of the latest UI patterns and components. While working, interaction designers take several things in consideration. A few of them are:

   Defining interaction patterns best suited in the context
   Incorporating user needs collected during user research into the designs
   Features and information that are important to the user
   Interface behavior like drag-drop, selections, and mouse-over actions
   Effectively communicating strengths of the system
   Making the interface intuitive by building affordances
   Maintaining consistency throughout the system.

In the last few years, the role of interaction designer has shifted from being just focused on specifying UI components and communicating them to the engineers to a situation now where designers have more freedom to design contextual interfaces which are based on helping meet the user needs.Therefore, User Experience Design evolved into a multidisciplinary design branch that involves multiple technical aspects from motion graphics design and animation to programming.

Visual design: Visual design, also commonly known as graphic design, user interface design, communication design, and visual communication, represents the aesthetics or look-and-feel of the front end of any user interface. Graphic treatment of interface elements is often perceived as the visual design. The purpose of visual design is to use visual elements like colors, images, and symbols to convey a message to its audience. Fundamentals of Gestalt psychology and visual perception give a cognitive perspective on how to create effective visual communication.

Finding and managing: Findability is the most critical success factor for information architecture.If users are not able to find required information without browsing, searching or asking, then the findability of the information architecture fails. Navigation needs to be clearly conveyed to ease finding of the contents.

Information architecture: Information architecture is the art and science of structuring and organizing the information in products and services to support usability and findability. In the context of information architecture, information is separate from both knowledge and data, and lies nebulously between them. It is information about objects.The objects can range from websites, to software applications, to images et al. It is also concerned with metadata: terms used to describe and represent content objects such as documents, people, process, and organizations.

Structuring, organization, and labeling: Structuring is reducing information to its basic building units and then relating them to each other. Organization involves grouping these units in a distinctive and meaningful manner. Labeling means using appropriate wording to support easy navigation and findability.

Accessibility: Accessibility of a system describes its ease of reach, use and understanding. In terms of user experience design, it can also be related to the overall comprehensibility of the information and features. It helps shorten the learning curve associated with the system. Accessibility in many contexts can be related to the ease of use for people with disabilities and comes under usability.

Usability: Usability is the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use. Usability is attached with all tools used by humans and is extended to both digital and non-digital devices. Thus, it is a subset of user experience but not wholly contained. The section of usability that intersects with user experience design is related to humans' ability to use a system or application. Good usability is essential to a positive user experience but does not alone guarantee it.

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