Use Case 24: Track Usage

Use Case EIE24: Track Usage

for

ESIP Earth Information Exchange

Version 1.0 draft

Prepared by Karl Benedict

Earth Data Analysis Center, University of New Mexico

12/8/2005

1.Use Case Identification

1.1.Use Case Number

EIE24

1.2.Use Case Name

Track EIE portal usage by registered users, unregistered anonymous guest users, and automated interfaces.

2.Use Case Definition

Through this use case portal usage will be monitored, with the resulting information feeding into analysis tools that summarize portal usage along dimensions of interest (see notes). Reports based upon usage tracking will summarize results for multiple time intervals.

2.1.Actors

• Operator - Establishes, maintains, and accesses usage reports.
• Provider (?) - usage statistics should probably be made available to data and service providers for the products that they have contributed to the system.

2.2.Preconditions

• 1.Required metrics have been defined
• 2.Required information has been collected for registered users
• 3.Automatic acquisition of basic request parameters has been enabled (i.e. host, object or service request, date, time, data transferred, status of request)

2.3.Postconditions

• 1.Record(s) has been added to the usage tracking database reflecting required services
• 2.Regularly scheduled reporting processes have been defined for the collected data

2.4.Normal Flow

• EIE24.0.1) The user selects a page, data or service resource from the portal interface
• EIE24.0.2) The system captures information about the request, minimally including: timestamp, identifier for the requested resource, ID of the requester (if registered)
• EIE24.0.3) Write the request information into the usage tracking database/log

2.5.Alternative Flows

Unregistered User

• EIE24.1.1) Present with opportunity to join
• EIE24.1.2) User joins
• EIE24.1.3) Proceed with request fulfillment

Unregistered User - declines invitation to join

• EIE24.2.1) Present with opportunity to join
• EIE24.2.2) User declines invitation to join (suppress invitations for remainder of session)
• EIE24.2.3) Proceed with request fulfillment

Routine generation of updated reports

• EIE24.3.1) Execute regularly database/log analysis routines to generate reports for recent time periods

Data Provider/Operator accesses use tracking reports

• EIE24.4.1) Data or service provider accesses reporting interface
• EIE24.4.2) Specified report is requested
• EIE24.4.3) Specified report is delivered to the requesting provider or operator.

2.6.Exceptions

• 1.Insufficient information provided to capture request. Log in separate error log
• 2.Inaccurate information provided. Log in separate error log.

2.7.Extension Points

• 1.EIE01: User management (user)

2.8.Priority

Normal

2.9.Frequency of Use

• 1.Invoked once per request to the portal, potentially multiple requests per second at peak demand times.

2.10.Business Rules

• 1.Differential access to resources by members/non-members?

2.11.Special Requirements

Regularly scheduled report generation capabilities should be enabled for efficient processing of captured log/database

2.12.Assumptions

Automated request information capture is available within the used portal technologies.

2.13.Notes and Issues

Need to identify portal metrics for which data need to be collected by the portal. These metrics may be driven by a combination of external requirements (e.g. OMB reporting) and internal requirements (e.g. performance, participation, utilization).