UsabilityCluster/MonthlyMeeting/2017-02-01 MeetingNotes

From Earth Science Information Partners (ESIP)

Attendees: Ruth Duerr, Bob Downs, Nancy Hoebelheinrich, Reid Boehm, Tamar Norkin, Ward Fleri, Shannon Rauch, Bruce Caron, Madison Langseth, Sophie Hou

1. Recap of ESIP Winter Meeting and Usability Cluster Session

  • Three different use cases were tested.
  • Feedback for this demonstration included: having an expressive user is really helpful for enhancing the effectiveness of the test, combining multiple evaluation techniques could highlight/confirm different types of usability issues, and it is helpful to explore the mapping of mental model and the design of the system.
  • BCO-DMO was tested using moderated, group user study.
  • This is not an “official” technique; it is a technique that Sophie and Nancy H. (Chair of Data Management Training Working Group) adapted by combining focus group/interview techniques with user study technique.
  • In addition to selecting a user to think aloud; a feedback form was also created to ask attendees to record their own observations and reactions.
  • While we were able to collect additional feedback through the moderated, group user study, the moderator noticed that some actions/observations might have been missed. As a result, if this technique were to be used again, additional observers might need to be available to record the feedback.
  • Question: was this technique effective/helpful for BCO-DMO?
  • Answer: Yes; it would of course have been nice if more time was provided, but the experience showed that many usability issues could be discovered with quick tests.

2. Wireframe/Mock-Up/Prototype Presentation

  • Three different ways that results from user studies could be evaluated and prioritized for implementation or further studies.
  • Wireframe:
  • Key characteristics: low fidelity, cheaper/easier/less time consuming to create, and can help with quick demonstrations of ideas.
  • Mockup:
  • Key characteristics: mid to high fidelity, relatively cheaper/easier to create, and might be visual enough to perform a simple user study.
  • Paper prototype:
  • Key characteristics: similar to mockup, but can be more comprehensive to represent more areas of the system.
  • Prototype:
  • Key characteristics: mid to high fidelity, can be expensive/time consuming to create, but can be helpful with interactive user study.
  • Question: Would a test site considered to be a prototype?
  • Yes
  • Question: Experiences with these techniques?
  • Bruce - Paper prototyping
  • Nancy - Wireframing/mocking up/ different input forms helped in clarifying the different understanding of terms used.

3. Brainstorm of Data Archive/Repository Service Areas that Could Benefit from Usability Evaluations

  • Types of roles/personas:
  • Producer (P)
  • An entity that submits data to an archive/repository.
  • User (U)
  • An entity that applies data from the archive/repository to other purposes.
  • Assessor (A)
  • An entity that reviews data from the archive/repository to determine the performance of the archive/repository.
  • Data archive/repository operator (O)
  • An entity that works with data in the archive/repository to manage/sustain the archive/repository.
  • Areas:
  • Home page - PUAO
  • Search - UAO
  • Searching for data using a geospatial/map interface - UAO
  • Browse - UAO
  • Data ingest forms, including metadata input (initial information) - PO
  • Metadata development (tools for editing, updating, managing, and curating metadata) - PO
  • Adding new components to a pre-existing user interface - O(PAU) (Ended persona assignment here)
  • Help documents
  • Registration to a site or service
  • Downloading data (accessing data)
  • Access to an identified resource (e.g. dataset, software, etc)
  • Dataset landing page; Collection landing page
  • Contact request forms and such (i.e., asking for help on something)

4. Solicitations of possible use cases and speakers

  • Usathon on a NASA data website (NASA can not solicit this type of information from users, but we could act as users for NASA).