2010-01-22: Collaboration Views
Many are hobbled by old concepts of collaboration that can slow their success. People in the company may, for example, consider collaboration to be extra work. But to today’s innovative worker, collaboration is what work is all about. In the old way of thinking, employees make themselves valuable through what they know. But in the new way, people make themselves valuable by seeking opportunities to work with others and tapping into the expertise that others possess.
- IBM maintains one of the largest unified communications networks in the world and has used this integration of voice, video and data to enhance employee productivity, empower remote workers and reduce communication costs. IBM Unified Communications and Collaboration (UC2™) solutions—available to companies worldwide—enable people, teams and communities to work together in a rich, integrated multi-media experience.
- IBM’s own intranet directory captures and shares employee expertise—and users of IBM Lotus® Connections software now can add that ability to share to their own deployments.
- An internal tagging system creates tag clouds for sharing bookmarks across the company.
- External initiatives help clients and IBM Business Partners participate in connected communities.
- And IBM’s online idea generation and development events, called “jams,” prompt global collaboration to identify and refine ideas. A recent IBM jam attracted more than 150,000 people—including not only IBM employees but also IBM alumni, shareholders, Business Partners, clients, friends and family—from 104 countries to share and explore new ideas in technology.
Collaboration capabilities also come from solutions such as the IBM Lotus Sametime® family of software, from messaging solutions built on Lotus Domino® software and from messaging platforms that integrate with Lotus Sametime software. Lotus Sametime software, in fact, has rapidly grown from an instant messaging application to a unified communications and collaboration platform. Its capabilities have grown to include Voice over IP (VoIP) telephony and the abilities to open mailed documents, integrate with presence awareness capabilities, and retrieve and play voice messages—in essence, unifying communications and collaboration to simplify how people work.